Before You Call – What to Know
Before contacting us for service or replacement, a few quick checks can help speed things up:
Locate the model and serial number on the rating plate to confirm age, warranty, and parts.
Check for rust or leaks—corrosion, moisture, or staining often signals replacement is needed.
Confirm the tank type (gas or electric).
Note access conditions, including tight spaces, stairs, or obstacles that may affect removal or installation.
Gather install or warranty details, if available.
Clear photos of the tank, its location, and the rating plate are extremely helpful and allow us to plan a faster, smoother service call.